![](https://static.wixstatic.com/media/11062b_b75407a670324c39babd882c6c01d983f000.jpg/v1/fill/w_288,h_162,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/11062b_b75407a670324c39babd882c6c01d983f000.jpg)
![](https://static.wixstatic.com/media/c0d4e5_2811e475d31d408cb8e81db32ba9ded8~mv2.jpg/v1/fill/w_47,h_32,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/c0d4e5_2811e475d31d408cb8e81db32ba9ded8~mv2.jpg)
AMS Hospital
User research:
Summary
I conducted interviews and created empathy maps to understand the users I’m
designing for and their needs.
Pain points
1
Complicated design
2
No appointment
3
No detail about facilities
Ideation
Digital wireframes
![Screenshot 2024-04-01 at 5.59.13 PM.png](https://static.wixstatic.com/media/c0d4e5_6e82ebc7ae524273b46e7ebe25a5cdd5~mv2.png/v1/fill/w_64,h_90,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/Screenshot%202024-04-01%20at%205_59_13%E2%80%AFPM.png)
As the design phase continues I made sure to base screen design feedback and finding from the research user.
Usability study:
STUDY TYPE LOCATION
Unmoderated Usability Study INDIA: Remote
Mirrored Screen Recording with Voice & Audio
From user's desired location (home, vehicle, etc)
PARTICIPANTS
8 total users:
(1) w/ age range 21-28
(2) w/ age range of 29-39
(3) w/ age range of 40-50
Round 1 findings
​
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In Career can apply directly or by email
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Book appointment online
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News and articles
Round 2 findings
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List of Doctors
Mockups
![Screenshot 2024-04-01 at 6.06.38 PM.png](https://static.wixstatic.com/media/c0d4e5_ab8be7f1182a45bebebfa9f92bf94b6a~mv2.png/v1/crop/x_0,y_54,w_1344,h_746/fill/w_72,h_40,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/Screenshot%202024-04-01%20at%206_06_38%E2%80%AFPM.png)
High-fidelity
![Screenshot 2024-04-01 at 6.08.58 PM.png](https://static.wixstatic.com/media/c0d4e5_cc37aef91bef4e04b3040f3040fd60c3~mv2.png/v1/fill/w_82,h_45,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/Screenshot%202024-04-01%20at%206_08_58%E2%80%AFPM.png)
The final hi-fi prototype presented cleaner user flows, better scrolling, & more details provided to user when ordering. It also included more recognizable icons.
![Screenshot 2024-04-01 at 6.10.15 PM.png](https://static.wixstatic.com/media/c0d4e5_ef9b158436544a96816c5aa347f08357~mv2.png/v1/fill/w_93,h_30,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/Screenshot%202024-04-01%20at%206_10_15%E2%80%AFPM.png)
Accessibility considerations
1
Navigation bar at top are always present and clickable
2
Dates in international format for differing languages to read correctly.
3
All colors easily readable for color blind and macular degeneration