AMS Hospital
User research:
Summary
I conducted interviews and created empathy maps to understand the users I’m
designing for and their needs.
Pain points
1
Complicated design
2
No appointment
3
No detail about facilities
Ideation
Digital wireframes
As the design phase continues I made sure to base screen design feedback and finding from the research user.
Usability study:
STUDY TYPE LOCATION
Unmoderated Usability Study INDIA: Remote
Mirrored Screen Recording with Voice & Audio
From user's desired location (home, vehicle, etc)
PARTICIPANTS
8 total users:
(1) w/ age range 21-28
(2) w/ age range of 29-39
(3) w/ age range of 40-50
Round 1 findings
​
-
In Career can apply directly or by email
-
Book appointment online
-
News and articles
Round 2 findings
​
-
List of Doctors
Mockups
High-fidelity
The final hi-fi prototype presented cleaner user flows, better scrolling, & more details provided to user when ordering. It also included more recognizable icons.
Accessibility considerations
1
Navigation bar at top are always present and clickable
2
Dates in international format for differing languages to read correctly.
3
All colors easily readable for color blind and macular degeneration
